Elements and Performance Criteria
- Identify critical success factors
- Analyse existing resource and competency capacities
- Determine future resource requirements
- Obtain and analyse available information on workloads to determine temporal and spatial patterns
- Develop profile of projected resource requirements, taking into account likely impact of internal and external factors
- Identify competency levels necessary to meet future requirements and ascertain inconsistencies in current competency levels
- Develop plan to adapt existing capacities to meet future needs
- Review and evaluate plan